About ICW

From home-owners to developers, we are the UK construction industry’s new number one choice for warranties, professional advice, personal service… and complete peace of mind.

About ICW

Our Services

At ICW we feel that each and every project and client is unique. From new builds to renovations, large or small scale, we evaluate your project carefully to ensure the right cover is recommended, providing total peace of mind for all parties against the risks involved in construction and real estate investment.

 

Genuinely customer first

Saying we’re reliable, responsive and robust is easy. Everyone makes promises like that. The difference is, we deliver it. That’s because those simple principles power our business. They are the common heartbeat of all our offices. They set us apart and keep us ahead. They delight our clients and keep our promises. We don’t just say we’re customer-focused, value-driven and quality-led. We genuinely are, every step of the way.

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Numbers matter too

More than 10,000 projects currently on cover.

One of the largest suppliers of home warranties in the UK.

1 of only 3 UK National warranty providers to have had their systems and procedures fully certified by the Chartered Trading Standards Institute.

97% of mortgage lenders, based on volume, are served by us.

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Rigorous and robust

We have a thorough inspection routine that goes beyond what’s required. All inspections are reviewed by our in-house technical inspectors. This professional team is headed up by our own RICS surveyor, supported by our structural engineer, civil engineer, architect and other staff who hold CIOB recognised qualifications.

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The reassuringly legal bit

We are an appointed representative of ES Risks Ltd (FCA reference 565023 refers). We issue policies underwritten by Canopius (Fitch rated ‘AA-’. Standard and Poor’s rated ‘A+’) who are a Lloyd’s of London syndicate holder (Syndicate No.4444). In fact, we are one of only a small number of latent defect insurers to issue policies which are underwritten by such a highly rated insurer. We are also a registered Lloyd’s coverholder and authorised by the FCA (Reference No. 790021). The policy we provide is in turn covered in the UK by the FSCS compensation scheme.

To work with mainstream lenders, ICW holds a class two certification from the Trading Standards Institute and as part of this compliance, we operate a Consumer Code for New Homes.

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Approved Lenders

In order to work with mainstream lenders, ICW holds a class two certification from the Trading Standards Institute and as part of this compliance, we operate a Consumer Code for New Homes. Below are some of our ever growing list of lending partners joining forces with us, making ICW the first choice for construction warranties.

 
 

Professional Build Control

We also operate a Consumer Code for new homes to support developers and fulfil their technical requirements. We pride ourselves on going above and beyond for our clients, so although there is substantial guidance from UK Build Control, our additional support will ensure your home is built to the highest standards. ICW Consumer Code for New Homes.

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With a focus on personal service and at building an understanding of the specific needs of each project, we provide a framework of inspections throughout the build that helps achieve the highest standard of construction.