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ICW Summer 2020 Update

Posted on June 22, 2020

The impact of coronavirus is being felt across the world. Over the last few months, we have all been operating against a backdrop of uncertainty with the ongoing Covid-19 pandemic, and for many businesses long term strategies have shifted. At ICW, we have been fortunate to have been able to respond quickly to this rapidly changing landscape with an immediate focus on safety and wellbeing. We’ve swapped our offices for home offices, dining tables, spare bedrooms and even playrooms as our staff have been working remotely through this time to support clients and I would like to express my thanks and appreciation for all of their hard work and efforts.

In preparation for the coming months, we have been exploring ways that we can invest in our capabilities to help us emerge ready to support our clients & colleagues through the challenges ahead. We would like to update you on some recent progress and developments within our structural warranty and building control divisions.

I would like to thank you for your ongoing support, our teams are available and ready to assist you and we hope that you keep well, stay safe and we look forward to catching up with you all soon. 

Aaron McCarten - Chief Operating Officer


Recognised and rated insurer 

The structural warranty market is constantly evolving and as one of the UK’s leading warranty providers, we are proud to provide reliable cover for our clients. Recently we announced news on our new insurance carrier, Accelerant, an underwriting group that specialises in serving a carefully selected and managed network of member MGAs in Europe and the UK. We have agreed a long-term deal with Accelerant, who have been awarded an AM Best A- (Excellent) rating, and are confident that this partnership will ensure that we can continue to offer our clients with excellent quality, reliable and sustainable cover. You can read more about Accelerant here: http://accelins.com/ 

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ICW supporting builders and developers: 

With a focus on customer service and building an understanding of the needs each project, our goal is to become a valued partner for developers and builders, helping to enhance the build process to ensure quality standards are achieved. 

Earlier this year we expanded our service offering to include building control services. Licensed by the Construction Industry Council, ICW Building Control is an approved inspector providing building control services across England and Wales. 

With decades of knowledge and experience, the ICW Building Control team offers a comprehensive and cost-effective service. Clients will benefit from our customer-focused, value-driven and quality led service, with one point of contact to assist them through their projects. 

We have surveyors based around the UK and are currently taking on projects in the North East, Norfolk, Devon and Somerset areas – if you would like to find out more about our building control service, please visit www.icwbuildingcontrol.co.uk.

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Protecting home buyers

We operate a Consumer Code for new homes to provide peace of mind to home buyers and support developers fulfil their technical requirements. We pride ourselves on going above and beyond for our clients and our support will ensure new homes are built to the highest standards. Find more info on the ICW Consumer Code for New Homes here: https://i-c-w.co.uk/about#abou...

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ICW update regarding COVID-19

Posted on May 18, 2020

Over the last few months, we have adjusted to new ways of working to support clients and colleagues whilst protecting our staff and their families. Our sales, customer service and technical teams have been available whilst working remotely and our surveyors have been working safely to ensure any urgent site surveys can be completed. We have updated our guidance for site visits in line with government and industry safety advice and will continue to monitor the situation closely. Whilst we are preparing for a safe return to offices when permitted to do so, we will carry on working remotely for the time being and all usual lines of communication remain open. 

We are thankful to be in a position to progress with our strategic plans for the group and are delighted to introduce our new insurance carrier Accelerant, an underwriting group that specialises in serving a carefully selected and managed network of member MGAs in Europe and the UK. We have agreed a long-term deal with Accelerant, who have been awarded an AM Best A- (Excellent) rating, and are confident that this partnership will ensure that we can continue to offer our clients reliable and sustainable cover. 

In addition to agreeing a deal with our new insurance partner, earlier this year we expanded our service offering to include building control services. Licensed by the Construction Industry Council, ICW Building Control is an approved inspector providing building control services across England and Wales. With decades of knowledge and experience, the ICW Building Control team offers a comprehensive and cost-effective service. Clients will benefit from our customer-focused, value-driven and quality led service, with one point of contact to assist them through their projects. If you would like to find out more about our building control service, please visit www.icwbuildingcontrol.co.uk 

The wellbeing of our staff, clients and communities remains to be our highest priority. We are adapting to the changes that we are all facing, and we are embracing new ways of working together, to ensure that we emerge ready for the challenges ahead. We look forward to catching up with you all soon. 

ICW

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ICW update regarding Covid-19

Posted on March 27, 2020

In light of recent developments which are escalating at a rapid pace, we would like to share with you an important update on our efforts to protect our staff, clients and communities against the tangible threat of Covid-19. 

We made the decision to temporarily close ICW Group head office and regional offices on Monday 23rd March, with all staff now working remotely. This will remain the case for at least the next three weeks. 

We have invested in robust IT and communications systems that have enabled us to keep all usual lines of communication open, please continue to engage with us and we will do what we can to support you through this challenging time. 

In line with government advice regarding building sites, as things stand our surveying teams will support clients with essential projects or final certificates only where is it safe to do so and adhering strictly to enhanced safety procedures. From close of business on Friday 27th March, we will pause our inspection activity and surveyors will not make any further site visits. We will continue to closely monitor and comply with government advice and will share any updates with you in the coming days and weeks. 

We understand that these are challenging times for all of us. The safety of our staff, clients and communities remains our utmost priority. Stay safe and look after each other. 

ICW

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ICW Building Control officially launches

Posted on February 05, 2020

ICW Group are delighted to announce the official launch of our latest venture, ICW Building Control Ltd.

Licensed by the Construction Industry Council, ICW Building Control is an approved inspector providing building control services as an alternative to Local Authority Building Control. With decades of knowledge and experience in both the private and public sectors, the ICW Building Control team offers a comprehensive and cost-effective service to developers and home builders across England and Wales.

Offering compliance with building control on all types of construction projects, small and large, ICW Building Control aim to deliver a consistent, competent and compliant service, going above and beyond to add value at each stage of the project.

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Gary Cass, Managing Director of ICW Building Control, says: “We are excited to be able to offer our Building Control service to the construction industry. ICW has built an enviable reputation for excellent customer service and we are pleased to expand our services to include building control. Clients will benefit from our customer-focused, value-driven and quality led service, with one point of contact to assist them through their projects. We look forward to welcoming new customers to our building control division.”

Taking a partnership approach to each project, ICW Building Control offer a bespoke service that will provide advice, support and guidance through the entire building regulation process from design to completion. With an experienced team of building surveyors working across England and Wales who are local to the areas that they cover, ICW Building Control provide a nationwide service backed up by in-depth local knowledge.

We are now taking on projects in the North East/East of England/Yorkshire & Humber & East Anglia areas. To find out more about ICW Building Control please visit our website at www.icwbuildingcontrol.co.uk

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The next chapter

Posted on January 06, 2020

As we move into 2020, ICW would like to share some great news with you. 

RELIABLE - Following two and half years with Canopius, ICW are delighted to announce that Everest Syndicate 2786 at Lloyd’s will be our new lead insurance partner for new applications in 2020. This is truly great news during a difficult period for structural warranty providers and sets us amongst a select few using Lloyd’s paper, retaining our Lloyd’s Coverholder status in the process. 

RESPONSIVE - In these challenging times, we continue to demonstrate our commitment to the UK housing sector and we look forward to our continued growth. We will soon bolster this commitment by announcing the recruitment of key talent from the insurance sector who will further enhance our professional senior management team.

ROBUST – With our passion for customer service and dedication to technical excellence, we have invested in our team to support our business. Our mission remains the same - to be the partner of choice delivering the highest standards of service to our customers. 

On behalf of the ICW Team, we would like to thank you for your ongoing support. We will continue to work hard for you and are excited for our future. We will have further updates to our journey through the year ahead. 

 ICW 

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